This Privacy Policy is issued by CLASSIC IMPEX LIMITED (“we”, “us”, “our”), and governs the collection, storage, usage and disclosure of your personal data when you access martlyhive.com and complete purchases. This policy is created to comply with global data protection requirements.

Information We Collect

We collect personal information that you voluntarily submit to us when creating an account, placing an order, contacting support, including your full name, email address, contact number, shipping address, billing address and payment related details. Payment card information is not stored on our website. Payment transactions are securely processed by authorized third-party payment providers. We also automatically collect non-personal data through cookies, including your IP address, device type, browser information, site navigation and page view records.

How We Use Your Personal Information

• Process your orders, arrange shipment, track parcels and handle returns, exchanges and refund requests.
• Send order confirmations, shipping updates, and respond to your customer service inquiries.
• Verify your identity, detect fraud, protect website security and reduce payment dispute risks.
• Send optional marketing emails; you may unsubscribe from promotional emails at any time.
• Comply with applicable legal requirements.

Information Sharing

We do not sell, trade or lease your personal data to third parties for marketing purposes. We may share necessary limited information only with trusted service providers who assist us in fulfilling your order, such as shipping carriers and payment processors. All third parties are contractually required to keep your personal information confidential. We may disclose your data if we are legally required to do so by court order, law enforcement or regulatory authorities.

Cookies

Our website uses cookies to remember your preferences, analyze website traffic and improve your shopping experience. You can disable cookies in your browser settings, but some website functions may not work properly.

Data Security

We implement reasonable technical and organizational safeguards to protect your personal information against unauthorized access, loss or leakage. However, no internet transmission is completely secure.

Your Rights

You have the right to request access, correction or deletion of your personal data held by us. You can contact us at any time via email for data-related requests.

Contact Information

CLASSIC IMPEX LIMITED

ROOM B 16/F EUBANK PLAZA 9 CHIU LUNG STREET CENTRAL HK

Email: classicimp8@hotmail.com

Phone: +852 97504948

We reserve the right to update this Privacy Policy. Any revisions will be published on this page.